Cancellation Policy
01 Domestic Orders (India)
- Cancellation Timeframe: Orders can be cancelled within 24 hours of placement
- Condition: The order must not be processed or shipped
- How to Cancel: Contact our support team immediately with your order details
Refund Details:
- No cancellation charges apply if done within the allowed timeframe
- A full refund will be issued to the original payment method within 5–7 business days
2. International Orders (if applicable)
- Cancellation Timeframe: Orders can be cancelled within 12 hours of confirmation
- Reason: Due to customs clearance and export processing requirements
- Condition:
- You must provide your order number and reason for cancellation
- Approval depends on the current processing or shipment status
Refund Details:
- Refunds are processed within 7–10 business days
- Any applicable international transaction fees may be deducted
3. How to Request a Cancellation
To cancel your order, please contact us as soon as possible:
- Email: neogricfoods226@gmail.com
- Phone: +919795405962
Please include the following details:
- Order Number
- Reason for Cancellation
4. Important Notes
- Cancellation requests received after the allowed timeframe may not be accepted
- Orders that have already been shipped cannot be cancelled
- The Company reserves the right to approve or reject cancellation requests based on order status
5. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- 📧 Email: neogricfoods226@gmail.com
- 📱 WhatsApp: +919795405962